3 results for "helpdesk/setting-up-helpdesk/email-templates"

Knowledge Base

  • Ticket Emails & Templates Jen
    ... template at Settings > Templates > Document templates and choose the "Helpdesk ticket email update". The email subject will be...
  • Tasks / Activities / Events Jen
    ... > Templates > Document Templates. The default template used is called "Task update email". Staff members will see all notes...
  • 4.90 Release notes Jen
    ... payments made against orders Easily cancel or reverse payments Learn more about setting up payment methods and...